Enterprise CSM
Enterprise CS

Enterprise account health

Illustrative data for 200 enterprise RMM accounts — endpoint-based risk signals, not seat or login metrics.

Status breakdown

Customer sentiment

Engagement recency

Health score distribution

Module adoption across accounts

Selected account detail

Click any account row in the table below to see its full profile.

Account detail (200 accounts)

AccountARRDevice trendAgent health ModulesTask successChampion risk Health score / status

Modules: Endpoint Management (RMM), Patch Management, Remote Access, Backup, Endpoint Security. Health score is an illustrative weighted composite of device trend, agent health, task success, module adoption, and champion risk. CSAT, CES, and NPS are shown separately as customer sentiment signals and are not part of the health score formula. The arrow next to each score shows whether that account's status improved, declined, or stayed the same versus last month. Use the Enterprise CSM filter at the top to scope the whole dashboard to one CSM's book. Click a row for the full profile. Sorted worst-first by default.